2023 Oracle APAC Solution Innovation Award recognises excellence in Business Agility. We extend our congratulations to the exceptional finalists spanning the Asia Pacific region. It is indeed an honour to stand among the pioneers of the industry, showcasing our commitment to the cutting-edge Oracle Cloud Solutions on a global stage.


The Victorian Department of Health won the Asset Management Council (AMC) Excellence Award in 2020 for uplifting asset information management capability across the Victorian health system using SMAaRTHealth read more click here.

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Geelong City Council integrates CRM with their Property more Customer Success CX SMAaRTCouncil - Integrated Customer and Property Whitepaper.


Livingstone Shire Council is leading the Australian Councils Sector with the SmaartCouncil ISO 55001 compliant Asset Management more SMAaRTCouncil - Asset Mangement Whitepaper.

NEW PROJECTS / SMAaRTCouncil Oracle Transformations

Commencement of

  • whole of Business Transformation for Victoria's most prestigious local government authority;
  • whole of Business Transformation for a northern-Tasmanian Council;
  • whole of Business Transformation for an innovative regional Council & Utility in Central Coast Queensland.

These transformations will be delivered using the Oracle and Assetic Cloud Platforms over the next 3 years

SUCCESS STORY / Asset Management State-wide Rollout

A successful deployment for 86 Health Service Agencies across Victoria, to support Asset Information Management and tracking of key medical assets during the bushfires and pandemic.  The project was delivered on-time and on-budget for the Department of Health.

CountERPart Solutions was the Oracle delivery team and managed the successful deployment of Assetic and Oracle Cloud Solutions.

SUCCESS STORY / Oracle Financials & Procurement Deployment

On-time and on-budget implementation of the SMAaRTCouncil Oracle Financial & Procurement Solution for a northern metro Melbourne local government authority.

CountERPart Solutions was the Oracle delivery team and managed the successful deployment of the Oracle Cloud Solutions. 

SUCCESS STORY / Aged Care Oracle Cloud Solution

Implementation of a customer centric cloud solution to digitally manage aged care delivery for an inner-north Melbourne local government authority.

This implementation was heralded by Oracle Global Customer Service Team as one of the top 3 customer solution deployments in 2019.

Video / One of the World's Largest Single Pit Mine

Roy Hill Western Australia

The $10.7b Roy Hill Project was one of Australia's most innovative and exciting SAP mining roll-outs.  Headed by Wayne Welcome this delivery focused on establishing the practices for the mine when it became fully operational.

A Gina Rinehart vision now realised, take a look at it! 

Product / PPM Tool

PMOHQ - Your very own PMO Headquarters

Enterprise Project Management Tools are one of the key enablers of project management capability uplift.

Many organisations are using basic stand-alone tools such as Excel, Word and MS Project in conjunction with Sharepoint however there is a lack of project control information to provide lead indicators to the PMO. This causes many issues in managing the successful delivery of business outcomes.

PMOHQ are implementing a PPM tool that addresses this lack of integrated information by providing project collaboration software that delivers actionable insight to drive data-driven decision making.  Enquire here!

Service / Community of Practice for the Utility Sector

Utility Excellence - Supporting Business Transformation.

Utility Excellence is a Community of Practice with free resources on the Internet for utility professionals searching for information, products and services related to the industries of water, gas and electricity.

CountERPart Solutions has experts that work within the utility industry and is a regular contributor to this community.  Join us in the Community - Become a Member!

Video / CountERPart Collaboration with Programmed

ActewAGL - Operational Technology System Replacement.

Another successful delivery headed by Wayne Welcome.  This $40m implementation of world class operational technology functions for ACT's electricity and gas distributor.

CountERPart Solutions has ERP experts ready to assist with complex and challenging projects to ensure your delivery success.

Video / Oracle Utilities Strategy Forum 2018

Wayne Welcome was invited to support the Annual Oracle Utility Strategy forum to discuss the changing utility sector and the need to align technology and process initiatives to meet​ the changing environment.